Bridging the Digital Divide: A Conversation with Sunni LeBeouf of Cox Communications
In this episode of What’s What BR, Brandon welcomes first-time guest Sunni LeBeouf, Market Vice President for Cox Communications in New Orleans. Sunni discusses her role at Cox, emphasizing the importance of providing exceptional customer service and being a community resource. They dive into the concept of digital equity, highlighting Cox’s efforts to ensure affordable internet access through programs like Connect2Compete and ConnectAssist. Sunni explains the company’s proactive initiatives to replace the now-defunct Affordable Connectivity Program (ACP) and underscores Cox’s ongoing commitment to bridging the digital divide. The discussion also touches on the vital role of internet access in education, healthcare, and overall societal participation.
00:00 Introduction and Guest Welcome
00:51 A Day in the Life at Cox Communications
01:46 Understanding Digital Equity
03:04 Real-Life Impacts of Internet Access
06:45 Cox’s Commitment to Digital Equity
07:13 Affordable Connectivity Programs
08:13 Transition from ACP to Cox Programs
08:56 How to Access Cox’s Digital Equity Programs
13:03 Cox’s Community Initiatives
16:23 Conclusion and Final Thoughts
